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Complete visibility across your digital business

Waygrid sees every interaction between your customers, partners, and systems, so your teams get enterprise-wide operational insight from day one, with nothing extra to build or install.

Operations team monitoring service performance dashboards
Capabilities

From the enterprise view down to one transaction

Most visibility gaps come from partial coverage. Because Waygrid observes at the gateway, coverage is complete from day one, every API, every consumer, every region.

End-to-end transaction visibility

Follow any transaction across its complete journey, from the customer, through the gateway and every policy, to the systems that served it.

Performance analytics

Latency, error rates, and usage by API, consumer, and region, from an enterprise-wide view down to a single customer relationship.

SLA and SLO management

Define the service levels your business commits to and track them continuously against live traffic, with dashboards generated automatically.

Proactive alerting

The right people are notified within a minute when service quality is at risk, through PagerDuty, Opsgenie, Slack, or the tools your teams already use.

Complete operational records

Detailed records of every interaction, searchable for 13 months, so questions from the business, or from regulators, can always be answered.

Open standards, no lock-in

OpenTelemetry-native export to the analytics and monitoring investments you already have, Grafana, Datadog, Honeycomb, and more.

Service levels

Service commitments, tracked automatically

Every API gets a service-level dashboard generated from live traffic, no specialist tooling, no dashboard-building projects. Set the objective, and Waygrid tracks performance against it, projects emerging risk, and alerts your teams while there is still time to act.

  • Real-time service-level tracking: always know where you stand against the commitments you've made.
  • Early warning: urgent degradations page within a minute; slow-building risks surface before they escalate.
  • SLA evidence: monthly compliance reporting computed from the same data your teams operate on.
Talk to our team →
Executive reviewing a monthly service-level report
100%
Coverage from day one
13 mo
Data retention
<60s
Time to alert

Ready to see Waygrid in action?

Book a personalized demo. A solutions engineer will walk you through how Waygrid can help streamline your architecture, eliminate inefficiencies, and maximize your innovation.